Our Process

🚨 We Are Accepting Clients Now β€’ Molina β€’ Aetna β€’ Meridian β€’ United Healthcare β€’ Private Pay Accepted β€’ Call Now: 586-210-2645 β€’ Email: Care@onenahealth.org 🚨

Trusted In-Home Care That Starts When You Need It Most

Compassionate, reliable home healthcare services delivered quickly, often the same or next day.

πŸ“ž Call Now for Immediate Care: 586-533-4464

Personalized Home Care in 5 Simple Steps

At Onena Home Healthcare, we make it easy to get started with professional, dependable in-home care. Our streamlined process ensures you or your loved one receives the right support fast.

Step 1: Call Us. We Listen & Provide Solutions

When you contact us, we take the time to understand your unique needs. Whether you need senior care, personal care assistance, or companion care, we create a solution tailored specifically to your situation.

Step 2: Same-Day or Next-Day In-Home Assessment

We don’t keep you waiting. We schedule a same-day or next-day in-home (living room) assessment to evaluate care needs, safety, and preferences right where you feel most comfortable.

Step 3: Caregiver Match & Immediate Start

We match you with a carefully selected, experienced caregiver who fits your needs and personality. Services begin quickly, so you can get the support you need without delay.

Step 4: Ongoing Quality Assurance & Supervision

We maintain the highest standards through continuous, unannounced caregiver supervision visits to ensure consistent, high-quality care.

Get Stared

Step 5: Monthly Check-Ins & Care Adjustments

We stay connected with you. Each month, we check in to: Improve your experience, Ensure satisfaction, Adjust care as needed

Why Families Choose Onena Home Healthcare

βœ” Fast Start – Same-day or next-day service available
βœ” Personalized Care Plans
βœ” Highly Trained, Compassionate Caregivers
βœ” Ongoing Supervision & Quality Checks
βœ” Reliable, Consistent Support

Payment Policy Simple & Transparent

Payment Structure

  • Payment is required two (2) weeks in advance of services
  • The initial payment is due on the official start date of care
  • Services are billed on a rolling two-week advance basis

What This Means for You

  • No interruptions in care
  • Consistent caregiver scheduling
  • Peace of mind for your family

If you have any questions about billing or payment options, our team is always here to help.

Get Started


Insurance & Payment Policy

At Onena Home Healthcare, we accept certain insurance plans to help cover the cost of care. However, coverage may vary depending on your provider, plan, and authorization status.

Please note:

  • Insurance approvals and authorizations can take time
  • Coverage may include gaps, delays, or interruptions
  • Clients are responsible for any services not covered by insurance

To ensure uninterrupted care, we may require private pay arrangements during coverage gaps or pending approvals.

Our team is happy to assist you in verifying benefits and understanding your coverage.

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Serving Families in Southeast Michigan Who Need Reliable Home Care
Whether you need short-term assistance or long-term support, Onena Home Healthcare is here to provide trusted, professional care in the comfort of your home.

Ready to Get Started?
πŸ“ž Call Now: 586-210-2645
Book Your Free In-Home Assessment Today
πŸ’¬ Speak With a Care Specialist Now

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